Quality is the goal of every building project. For builders, ensuring that they got every detail just right is a huge responsibility—not to mention financial liability.
That’s why Quality Assurance is a critical part of our service offerings at Xpera Group. In fact, it is our fastest-growing service group. Many of our major homebuilder clients have trusted their projects to us for years.In the case of Cornerstone Communities, the relationship goes back about 15 years, even pre-dating the founding of our firm in 2009.
Steve Grimes, Xpera’s director of construction services, and QA Manager John Kyrklund, first began working with Cornerstone’s general superintendent Bob Seaman while they were with Roel Consulting Services, which Xpera acquired in 2012.
Kyrklund is an industry veteran with nearly 40 years of construction experience, who has inspected over 7,000 dwellings as a construction claims inspector and reconstruction manager. When it comes to quality assurance, no one knows the business like him.
Kyrklund and his team are currently overseeing QA inspections for Cornerstone throughout San Diego and southwest Riverside Counties, including new home developments in Otay Ranch, South San Diego, Carlsbad, Oceanside and Murrieta.
“I consider Xpera a hidden treasure,” said Seaman. “I appreciate having the extra set of eyes looking out for our interests, to ensure that everything is done to the highest standards. I trust John to always bring any issues to my attention immediately, which gives me a great sense of comfort.”
A key component of Xpera’s QA program is the use of InSpec®, a proprietary documentation and tracking system that provides a smarter, more efficient process for identifying and correcting issues in real time.
“The reports are an invaluable resource,” added Seaman. “They’re very timely and easy-to-read and I rely on them to alert me of any issues that we need to jump on. With the vast amount of work going on at our various job sites on any given day, I appreciate that fact that Xpera gives me one less thing to worry about.”